Shipping policy

Processing Time:
All orders are processed within 2 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive another notification when your order has shipped.

Shipping Time:
Estimated delivery times are 3-7 business days after the processing time. Please note that these are only estimates and may vary depending on your location and any unforeseen circumstances.
You will receive a tracking number via email once your order has been shipped.

Shipping Rates:
Shipping charges for your order will be calculated and displayed at checkout. Free shipping may be available for orders over a certain amount.

Order Tracking
You will receive a shipping confirmation email containing a tracking number once your order has been shipped. Please allow up to 48 hours for the tracking information to become available.

Lost or Damaged Items
Issues related to undelivered, missing and/or damaged products are to be reported at info@theuchistore.com within 48 hours of delivery confirmation.